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In this article, we will cover the topic of how to reset a Samsung QLED TV. You will learn step-by-step instructions on how to perform a reset, which can help resolve certain issues you may be experiencing with your TV. We will also discuss the different methods you can use to reset your Samsung QLED TV, ensuring that you have options available depending on your specific situation. By the end of this article, you will have a clear understanding of how to reset your Samsung QLED TV and troubleshoot any problems you may encounter.

How To Reset Samsung QLED TV?

Understanding QLED Technology

QLED technology stands for Quantum Dot Light Emitting Diode. It is a type of display technology developed by Samsung. QLED TVs are known for their vibrant colors, high contrast ratios, and excellent brightness levels. This technology utilizes quantum dots, which are nanoscale semiconductors, to enhance picture quality. In this article, we will explore how QLED technology works and why resetting your Samsung QLED TV may be necessary.

What is QLED technology?

QLED technology is a type of display technology that uses quantum dots to enhance picture quality. Quantum dots are tiny semiconductor particles that emit light of different colors when excited by an external light source. These particles are incorporated into the QLED display to produce accurate and vibrant colors. QLED TVs are also known for their high brightness levels and excellent contrast ratios, resulting in a more lifelike and immersive viewing experience.

Unlike OLED (Organic Light Emitting Diode) technology, which uses organic materials that emit light when an electric current passes through them, QLED technology uses inorganic materials. This makes QLED displays more durable and less prone to burn-in issues, where static images can leave permanent marks on the screen.

How does QLED technology work?

QLED technology works by utilizing quantum dots to enhance the backlighting of the TV. In a QLED display, a layer of quantum dots is placed between the backlight and the LCD panel. When the backlight shines on the quantum dots, they emit light of different colors, depending on their size. By varying the size of the quantum dots, the TV can produce a wide range of colors.

The light emitted by the quantum dots then passes through a color filter layer that further enhances the color accuracy and saturation. Finally, the light is transmitted through the LCD panel, which controls the individual pixels to create the final image.

One of the key advantages of QLED technology is its ability to produce extremely bright images. The use of quantum dots allows for precise control of the color and brightness levels, resulting in vibrant and accurate images, even in brightly lit environments.

Why Resetting Samsung QLED TV is Necessary

While Samsung QLED TVs are known for their performance and reliability, there may be situations where resetting the TV becomes necessary. Here are some common issues that may arise with Samsung QLED TVs:

Common issues with Samsung QLED TVs

  1. Frozen or unresponsive screen: Sometimes, the TV may become unresponsive or freeze, preventing you from accessing any functions or changing the settings.
  2. Sound problems: The TV may have issues with sound output, such as low volume, no sound, or distorted audio.
  3. Network connectivity issues: If your TV is connected to the internet, you may encounter problems with Wi-Fi connectivity or streaming apps not working properly.
  4. Picture quality issues: You may notice problems with the picture quality, such as pixelation, artifacts, or color inaccuracies.
  5. Software glitches: Like any electronic device, QLED TVs can experience software glitches or bugs that may affect their performance.

In such cases, resetting your Samsung QLED TV can help resolve these issues and restore the TV to its default settings. Resetting the TV essentially clears any temporary glitches or errors and allows the TV to start afresh.

Benefits of resetting your Samsung QLED TV

  1. Resolve software issues: Resetting the TV can fix various software-related problems, such as frozen screens, unresponsive apps, or slow performance.
  2. Improve network connectivity: If you are experiencing connectivity issues, a reset can help resolve Wi-Fi or streaming app problems.
  3. Fix sound or picture quality issues: Resetting the TV can help troubleshoot problems with sound output or picture quality, ensuring an optimal viewing experience.
  4. Restore default settings: Resetting the TV returns all settings to their original values, which can be useful if you’ve made changes that have resulted in undesirable effects.
  5. Save time and effort: Instead of troubleshooting each issue individually, a reset provides a quick and comprehensive solution to potential problems.

How To Reset Samsung QLED TV?

Methods to Reset Samsung QLED TV

There are two main methods to reset your Samsung QLED TV: the soft reset method and the hard reset method. The soft reset method is the simpler of the two and involves turning off the TV, unplugging it from the power source, waiting for a few minutes, and then plugging it back in. The hard reset method involves accessing the TV’s settings menu and performing a reset from there. Let’s explore each method in detail.

Soft Reset Method

The soft reset method is the easiest way to reset your Samsung QLED TV. Here are the steps to follow:

Step 1: Turn off the TV

Using the power button on the TV or the remote control, turn off the TV.

Step 2: Unplug the TV from the power source

Unplug the TV from the power socket or the power strip. Make sure the TV is completely disconnected from any power source.

Step 3: Wait for a few minutes

Leave the TV unplugged for at least 5 minutes. This allows any residual charge to dissipate and ensures a complete reset.

Step 4: Plug the TV back in and turn it on

After waiting for a few minutes, plug the TV back into the power source. Use the power button on the TV or the remote control to turn the TV back on. The TV will start up with the default settings, and any previous issues should be resolved.

Hard Reset Method

If the soft reset method does not resolve the issues or you need to perform a more thorough reset, you can try the hard reset method. Follow these steps:

Step 1: Turn off the TV

Using the power button on the TV or the remote control, turn off the TV.

Step 2: Press the Home button on your remote

On the TV remote control, locate and press the Home button. This will bring up the Home menu on the TV screen.

Step 3: Select ‘Settings’

Navigate to the ‘Settings’ option using the directional buttons on the remote. Press the Enter or OK button to access the settings menu.

Step 4: Go to ‘Support’

In the settings menu, find and select the ‘Support’ option. This will open the support menu on the screen.

Step 5: Select ‘Self Diagnosis’

Within the support menu, locate and choose the ‘Self Diagnosis’ option. This will open the self-diagnosis settings.

Step 6: Choose ‘Reset’ or ‘Factory Reset’

Look for the ‘Reset’ or ‘Factory Reset’ option within the self-diagnosis settings. Selecting this option will initiate the reset process.

Step 7: Enter your 4-digit PIN if prompted

In some cases, you may be prompted to enter a 4-digit PIN to confirm the reset. If prompted, enter the PIN associated with your TV. If you have not set a custom PIN, try the default PIN, which is usually 0000 or 1234.

Step 8: Confirm the reset

Once you have entered the PIN (if required), confirm the reset by selecting ‘Yes’ or ‘OK’. The TV will then begin the reset process, which may take a few minutes. Once the reset is complete, the TV will restart with the default settings.

Precautions to Take Before Resetting Samsung QLED TV

Before proceeding with a reset of your Samsung QLED TV, it’s essential to take a few precautions to ensure a smooth process:

Backup your settings and data

Resetting your TV will erase all settings and revert to the default factory settings. If you have customized any settings or saved preferences, make sure to take note of them or back them up before proceeding with the reset. This will help you restore your preferred settings after the reset.

Disconnect external devices

If you have any external devices connected to your TV, such as gaming consoles, soundbars, or streaming devices, it’s advisable to disconnect them before performing a reset. This will prevent any potential conflicts or issues during the reset process.

Restore factory default settings

If you have made any changes to the factory default settings, such as picture mode, audio settings, or network configurations, it’s a good idea to restore them to their default values before performing a reset. This ensures that the TV is in a stable state before initiating the reset process.

How To Reset Samsung QLED TV?

When to Contact Samsung Support

While resetting your Samsung QLED TV can often resolve common issues, there may be cases where the issues persist or error messages appear even after a reset. In such situations, it’s recommended to contact Samsung support for further assistance.

If the issue persists after resetting

If the problems with your QLED TV persist after performing a reset, it’s best to get in touch with Samsung support. They can provide troubleshooting steps specific to your TV model and guide you through more advanced solutions.

If the TV shows error messages

If your QLED TV displays error messages during or after the reset process, it’s a sign that there may be underlying issues that require professional attention. Contact Samsung support and provide them with the specific error message details for accurate diagnosis and resolution.

Tips to Maintain a Well-Functioning Samsung QLED TV

To ensure your Samsung QLED TV continues to perform optimally, here are some tips for regular maintenance:

Regular software updates

Samsung periodically releases software updates for their QLED TVs, which often include bug fixes, performance improvements, and new features. It’s important to keep your TV firmware up to date by checking for updates regularly. You can do this through the TV settings menu or by visiting Samsung’s support website.

Proper cleaning and care

To maintain the picture quality and prolong the lifespan of your QLED TV, it’s crucial to clean it regularly. Use a soft, lint-free cloth to gently wipe the screen and remove any dust or smudges. Avoid using abrasive cleaning agents or excessive moisture, as these can damage the screen. Also, make sure to clean the TV vents periodically to prevent dust buildup, which can affect the TV’s cooling system.

How To Reset Samsung QLED TV?


Resetting your Samsung QLED TV can help resolve common issues and optimize its performance. Whether you choose the soft reset method or the hard reset method, it’s important to follow the appropriate steps for a smooth reset process. Remember to take necessary precautions, such as backing up your settings, disconnecting external devices, and restoring factory default settings before resetting. If problems persist or error messages appear, don’t hesitate to contact Samsung support for further assistance. By regularly maintaining your QLED TV through software updates and proper cleaning, you can ensure its longevity and enjoy an exceptional viewing experience.